If you would like to register with myaccount or get more information about using myaccount as a citizen, please visit http://signin.mygovscot.org
If you are a service provider and would like more information about using myaccount in your organisation, please contact:
myaccount provides people living in Scotland with the ability to set up an online account. And, to use that online account - using a single user name and password if they choose - to access a range of online public services, such as paying council tax, requesting a parking permit or paying for school meals, made available by service providers.
For public service providers, myaccount provides a secure and trusted authentication service that is standards-based, easy to integrate and free to use.
myaccount was launched in 2014. Since then it has been adopted by 23 councils to allow citizens to access online services securely. It is also used by the award-winning “My Diabetes My Way,” NHS Scotland service, enabling their patients to securely authenticate themselves on the diabetes patient information portal.
“Using the myaccount service for user provisioning and authentication avoids NHS Scotland having to develop similar solutions itself, substantially reducing our development costs and avoiding duplication across the public sector. By partnering with the myaccount service, our login management and administrative support overheads are significantly reduced. Patients also benefit by having a login that is quick and easy to use and maintain.”
Dr Scott Cunningham, Technical Consultant, My Diabetes My Way
“This exciting development enables us to improve the service we offer to local parents of children attending Aberdeenshire’s schools, helping them pay online using their own laptop, tablet or smartphone in an easy and secure way.”
Nicola Graham, Head of IT, Aberdeenshire Council
“It’s given us the opportunity to use an existing public sector asset, avoiding the need to develop our own solution to authenticate customers. myaccount has enabled us to deliver this cost effectively and to release significant cost savings…”
Michelle Morris Deputy Chief Executive Highland Council
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.