Organisational development (OD) supports transformational and cultural change.
OD is a whole system approach to change, it is not about quick-fix solutions but takes a long-term holistic approach to improving organisational performance and effectiveness. This is achieved through building the capacity to work more innovatively and collaboratively in order to achieve the organisation’s strategic goals.
The principles we work by are:
OD uses interventions to make system-wide, permanent changes in the organisation. Some of these include:
The IS provides:
With our partners at Workforce Scotland we provide:
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.