DISCLAIMER:
This duty is currently under review and has not yet been formally signed off by the relevant professional association. The information provided is for reference only and should not be treated as final or authoritative guidance. Please verify any decisions against approved sources or seek professional advice. Updates will be published once sign-off is complete.
Simple terms explainer
Councils must make sure that people who need care and support can understand their options and speak up about what matters to them. This means checking if someone needs help with communication—like using sign language, easy-read materials, or translation—or if they would benefit from an advocate, someone who can help them express their views and make decisions. The goal is to make sure everyone is heard, understood, and involved in planning their care.
Legal status
Statutory
Duty category
Adult social care
Duty type
Compliance
Social determinant of health
Social and community context
Emerging policy and legislation
0
Bodies with shared interest
Standards and frameworks
2