Our Staff

Find contact details for all Improvement Service staff below.

  • Cheryl Adamson
    Relationship Manager, Onboarding & Engagement, Digital Public Services
    Email Cheryl

    David Barr
    Democratic Governance Programme Manager
    Email David

    Rob Beal
    ELC  Service Design and Planning Manager
    Email Rob

    Irene Beautyman
    Planning for Place Programme Manager
    Email Irene

    Ariane Beaver
    Protecting People Project Manager
    Email Ariane

    Celeste Berteau
    Transformation Coach, Child Poverty and SAVVI
    Email Celeste

    Holly Birrell
    Customer Service Support Agent, Digital Public Services
    Email Holly

    Thomas Boyle
    Programme Manager, PSIF
    Email Thomas

    Hannah Brown
    Project Manager - Transformation, Change Management
    Email Hannah

    Karen Brown
    Engagement Manager, Recovery and Delivery Programme
    Email Karen

    Megan Brown
    Accountant (part qualified)
    Email Megan

    Rachel Cairns
    Customer Service Support Agent, Digital Public Services
    Email Rachel

    Andrew Campbell
    Head of Digital Public Services
    Email Andrew

    Helen Cannings
    SAVVI Information Governance Lead
    Email Helen

    Karen Carrick
    Evaluation Project Manager
    Email Karen

    Fiona Caryl
    Technical Data Lead, Child Poverty and SAVVI
    Email Fiona

    Nicholas Cassidy
    Research Manager
    Email Nicholas

    Caroline Clark
    Economic Outcomes Project Manager
    Email Caroline

    Cara Connachan
    Senior Research Officer
    Email Cara

    Brian Davey
    Democratic Governance Project Officer
    Email Brian

    Erin Dobbin
    SOLACE Scotland Business Manager
    Email Erin

    Louise Donegan
    Communications Officer
    Email Louise

    Susanne Donkin
    Employability Partnership Manager
    Email Susanne

    Mia Duncan
    Community Wealth Building Project Officer
    Email Mia

    Julie Edington
    Business Development Manager, Digital Public Services
    Email Julie

    Mairi Edwards
    Peer Collaborative Improvement Project Manager 
    Email Mairi 

    Jillian Edwardson
    Customer and Delivery Support Manager, Digital Public Services
    Email Jillian

    Gillian El Maoui
    Customer Service Support Agent, Digital Public Services
    Email Gillian

    Donna Evans
    Customer Service Administrator, Digital Public Services
    Email Donna

    Laoise Evans
    Project Officer, Digital Public Services
    Email Laoise

    Mark Everett
    Service Analyst, Digital Public Services
    Email Mark

    Mumtaz Farooq
    Project Officer, Digital Public Services
    Email Mumtaz

  • Sarah Gadsden
    Chief Executive
    Email Sarah

    Roger Garbett
    Scottish Street Gazetteer Custodian
    Email Roger

    Iain Garrow
    Business Development Officer, Digital Public Services
    Email Iain

    Joseph Gavart
    Project Manager, Data and Intelligence
    Email Joseph

    Emma Glen
    Customer Service Administrator, Digital Public Services
    Email Emma

    Daniel Glennie
    IT Security Manager
    Email Daniel

    Fiona Gray
    Product and Project Manager, Digital Public Services
    Email Fiona

    Gillian Hagstrom
    Planning Project Officer
    Email Gillian

    Will Hensman
    Land and Property Manager
    Email Will

    Merryn Hill
    Project Officer, Protecting People
    Email Merryn

    Rachael Hood
    Transformation Lead
    Email Rachael 

    Avais Ijaz
    One Scotland Gazetteer Custodian
    Email Avais

    Linda Isdale
    Business Support Assistant
    Email Linda

    Laura James
    Recovery and Delivery Programme Manager
    Email Laura

    Tom Janes
    Spatial Hub Technical Coordinator
    Email Tom

    John Jordan
    Finance Manager
    Email John

    Louise Jenkins
    Senior Communications Officer
    Email Louise

    Andy Johnston
    Spatial Data Support Specialist 
    Email Andy

    Joanna Keel
    Scottish Climate Intelligence Service Local Lead
    Email Joanna

    Vicki Keirnan
    ELC Workforce Planning Manager
    Email Vicki

    Samantha Keogh
    Protecting People Project Officer
    Email Samantha

    Judi Kilgallon
    Programme Co-Director, Scottish Climate Intelligence Service
    Email Judi

    Aline Kirkland
    Digital Planning Data Project Manager
    Email Aline

    Martin Lang
    Service Designer, Digital Public Services
    Email Martin

    Emily Lynch
    Local Government Benchmarking Framework Programme Manager
    Email Emily

    Martin MacKinnon
    Communications and Digital Services Manager
    Email Martin

    Angela Mairs
    Business Support Assistant
    Email Angela

    Laura Marshall
    Trainee accountant (part qualified)
    Email Laura

    Jacqueline McCarthy
    Business Support Assistant
    Email Jacqueline

    Gerard McCormack
    Head of Transformation, Performance and Improvement
    Email Gerard

    Hanna McCulloch
    National Co-ordinator, Local Child Poverty Action Reports
    Email Hanna

    Cameron McIntosh
    Customer Service Support Agent, Digital Public Services
    Email Cameron

    Miriam McKenna
    Programme Manager, Inequality, Economy and Climate Change
    Email Miriam

    Craig McLaren
    National Planning Improvement Champion
    Email Craig

    Joanna McLaughlin
    Protecting People Programme Manager
    Email Joanna

    Donna McVeigh
    Business Support Manager/PA to CEO
    Email Donna

    John Mitchell
    Senior Project Manager, Evaluation
    Email John

    Trevor Moffat
    Planning Skills Project Manager/HoPS Secretary
    Email Trevor

    George Morris
    Project Manager, Evaluation
    Email George

  • Olivia Neame
    Planning Improvement Officer, National Planning Improvement
    Email Olivia

    Erin Neilson
    Project Officer, PSIF
    Email Erin

    Hannah Oliver
    Scottish Climate Intelligence Service Local Lead
    Email Hannah

    Tejas Panmand
    Information Assurance Officer, Digital Public Services
    Email Tejas

    John Rembowski
    Scottish Climate Intelligence Service Building Capacity Project Officer
    Email John

    Susan Rintoul
    Improvement Lead, National Planning Improvement
    Email Susan 

    Alison Ritchie
    IT and O365 Officer
    Email Alison

    Simon Roberts
    Data and Engagement Manager, Digital Public Services
    Email Simon

    Jayanthi Santhanam
    Project Officer, Data and Intelligence
    Email Jayanthi

    Laura Santi
    Project Manager, Change Management
    Email Laura

    Annika Schwochwo
    Scottish Climate Intelligence Service Local Lead
    Email Annika

    Lisanne Scott
    Customer Service Administrator, Digital Public Services
    Email Lisanne

    Michael Seaword
    Scottish Climate Intelligence Service Local Lead
    Email Michael

    Rashmi Singh
    Customer Service Administrator
    Email Rashmi

    Lynn Sharp
    Communications Officer
    Email Lynn

    Nino Shanshashvili
    Analytical Support Officer
    Email Nino

    Clare Sherry
    Programme Manager, Change Management
    Email Clare

    Jenny Smith-Littlejohn
    National Improvement Lead for Trauma
    Email Jenny

    Amanda Spark
    Programme Manager, Organisational Development
    Email Amanda

    Rebecca Spillane
    Project Manager – UNCRC Implementation
    Email Rebecca

    Rebecca Stears
    Customer Service Support Agent, Digital Public Services
    Email Rebecca

    Felicia Szloboda
    Project Officer, Child Poverty and UNCRC
    Email Felicia

  • James Taylor
    Rural Child Poverty Project Officer
    Email James

    Mayson Taylor
    Protecting People Project Officer
    Email Mayson 

    Sam Tennent
    Project Manager, Benchmarking
    Email Sam

    Lucie Thyne
    Project Officer, Planning for Place
    Email Lucie 

    Cameron Walker
    Strategic Technical and Security Advisor, Digital Public Services
    Email Cameron

    Morgan Watkins
    Scottish Climate Intelligence Service Local Lead
    Email Morgan

    Stephen Watt
    IT Security Officer
    Email Stephen

    Andy Watts
    Practice and Capacity Lead, National Planning Improvement
    Email Andy

    Danielle Whigham
    Customer Service Support Agent, Digital Public Services
    Email Danielle

    Andrew Whittett
    Community Link Lead, Shaping Places for Wellbeing (Rutherglen)
    Email Andrew

    Ron Wilkinson
    Spatial Information Services Programme Manager
    Email Ron

    Isabella Williams
    Project Officer, Child Poverty and SAVVI
    Email Isabella

    James Wochi
    Project Officer, Digital Public Services
    Email James