Our Staff

Find contact details for all Improvement Service staff below.

  • A - F

    Cheryl Adamson
    Relationship Manager, Onboarding & Engagement, Digital Public Services
    Email Cheryl

    David Barr
    Democratic Governance Programme Manager
    Email David

    Rob Beal
    ELC  Service Design and Planning Manager
    Email Rob

    Irene Beautyman
    Planning for Place Programme Manager
    Tel. 07908 930763
    Email Irene

    Ariane Beaver
    Protecting People Project Officer
    Email Ariane

    Katy Berwick
    Customer Service Support Agent, Digital Public Services
    Email Katy

    Holly Birrell
    Customer Service Support Agent, Digital Public Services
    Email Holly

    Thomas Boyle
    Project Manager, PSIF
    Email Thomas

    Hannah Brown
    Project Manager, Economic Outcomes
    Email Hannah

    Karen Brown
    Engagement Manager, Recovery and Delivery Programme
    Email Karen

    Megan Brown
    Accountant (part qualified)
    Tel. 07789 271434
    Email Megan

    Rachel Cairns
    Customer Service Support Agent, Digital Public Services
    Email Rachel

    Andrew Campbell
    Head of Digital Public Services
    Tel. 07766 443459
    Email Andrew

    Karen Carrick
    Evaluation Project Manager
    Email Karen

    Nicholas Cassidy
    Research Manager
    Email Nicholas

    Cara Connachan
    Senior Research Officer
    Email Cara

    Brian Davey
    Democratic Governance Project Officer
    Email Brian

    Liam Devine
    Benchmarking Project Officer, Data and Intelligence
    Email Liam

    Louise Donegan
    Communications Officer
    Email Louise

    Susanne Donkin
    Employability Partnership Manager
    Email Susanne

    Mia Duncan
    Community Wealth Building Project Officer
    Email Mia

    Julie Edington
    Business Development Manager, Digital Public Services
    Email Julie

    Mairi Edwards
    Peer Collaborative Improvement Project Manager 
    Email Mairi 

    Jillian Edwardson
    Customer and Delivery Support Manager, Digital Public Services
    Email Jillian

    Gillian El Maoui
    Customer Service Support Agent, Digital Public Services
    Email Gillian

    Donna Evans
    Customer Service Administrator, Digital Public Services
    Email Donna

    Laoise Evans
    Project Officer, Digital Public Services
    Email Laoise

    Mark Everett
    Service Analyst, Digital Public Services
    Email Mark

    Mumtaz Farooq
    Customer Service Support Agent, Digital Public Services
    Email Mumtaz

  • G - M

    Sarah Gadsden
    Chief Executive
    Mob: 07901 513186
    Email Sarah

    Roger Garbett
    Scottish Street Gazetteer Custodian
    Email Roger

    Iain Garrow
    Business Development Officer, Digital Public Services
    Email Iain

    Joseph Gavart
    Project Manager, Data and Intelligence
    Email Joseph

    Emma Glen
    Customer Service Administrator, Digital Public Services
    Email Emma

    Daniel Glennie
    IT Security Manager
    Email Daniel

    Fiona Gray
    Product and Project Manager, Digital Public Services
    Tel: 07824 548418
    Email Fiona

    Hannah Gray
    Information Assurance Officer, Digital Public Services
    Email Hannah

    Caroline Hastings
    Child Poverty Project Officer, Economy and Climate Change 
    Email Caroline 

    Will Hensman
    Land and Property Manager
    Tel. 07855 837278
    Email Will

    Rachael Hood
    Programme Manager, Change Management 
    Email Rachael 

    Sandra Howells
    Head of Finance and Governance
    Email Sandra

    Amanda Hughes
    Customer Service Administrator, Digital Public Services
    Email Amanda

    Avais Ijaz
    One Scotland Gazetteer Custodian
    Email Avais

    Linda Isdale
    Business Support Assistant
    Email Linda

    Laura James
    Recovery and Delivery Programme Manager
    Tel. 07767 248653
    Email Laura

    Tom Janes
    Planning and Data Project Officer
    Email Tom

    Louise Jenkins
    Senior Communications Officer
    Email Louise

    Andy Johnston
    Spatial Data Support Specialist 
    Email Andy

    Joanna Keel
    Scottish Climate Intelligence Service Local Lead
    Email Joanna

    Vicki Keirnan
    ELC Workforce Planning Manager
    Email Vicki

    Gwen Kempik
    Finance Assistant
    Email Gwen

    Samantha Keogh
    Protecting People Project Officer
    Email Samantha

    Judi Kilgallon
    Programme Co-Director, Scottish Climate Intelligence Service
    Email Judi

    Aline Kirkland
    Digital Planning Data Project Manager
    Email Aline

    Martin Lang
    Service Designer, Digital Public Services
    Email Martin

    Emily Lynch
    Local Government Benchmarking Framework Programme Manager
    Tel. 07747 711310
    Email Emily

    Martin MacKinnon
    Communications and Digital Services Manager
    Email Martin

    Angela Mairs
    Business Support Assistant
    Email Angela

    Laura Marshall
    Trainee accountant (part qualified)
    Email Laura

    Martin McCallum
    Child Poverty Accelerator Fund Data Project Officer
    Email Martin

    Jacqueline McCarthy
    Business Support Assistant
    Email Jacqueline

    Gerard McCormack
    Head of Transformation, Performance and Improvement
    Tel: 07584 217122
    Email Gerard

    Hanna McCulloch
    National Co-ordinator, Local Child Poverty Action Reports
    Email Hanna

    Lindsay McGouldrick
    Customer Service Administrator, Digital Public Service
    Email Lindsay

    Cameron McIntosh
    Customer Service Support Agent, Digital Public Services
    Email Cameron

    Miriam McKenna
    Programme Manager, Inequality, Economy and Climate Change
    Email Miriam

    Craig McLaren
    National Planning Improvement Champion
    Email Craig

    Joanna McLaughlin
    Protecting People Programme Manager
    Tel. 07825 928726
    Email Joanna

    Barry McLeod
    Programme Manager, PSIF
    Tel. 07824 473467
    Email Barry

    Donna McVeigh
    Business Support Manager/PA to CEO
    Tel: 07817 659427
    Email Donna

    John Mitchell
    Project Manager
    Email John

    Trevor Moffat
    Planning Skills Project Manager/HoPS Secretary
    Tel. 07834 516824
    Email Trevor

    Kirsty Mooney
    Digital Project Manager, Digital Public Services
    Email Kirsty

    George Morris
    Project Manager, Evaluation
    Email George

  • N - S

    Hannah Oliver
    Scottish Climate Intelligence Service Local Lead
    Email Hannah

    Joseph Perry
    Scottish Climate Intelligence Service Local Lead
    Email Joseph

    John Rembowski
    Scottish Climate Intelligence Service Building Capacity Project Officer
    Email John

    Susan Rintoul
    Improvement Lead, National Planning Improvement
    Email Susan 

    Alison Ritchie
    IT and O365 Officer
    Email Alison

    Simon Roberts
    Data and Engagement Manager, Digital Public Services
    Email Simon

    Jayanthi Santhanam
    Project Officer, Data and Intelligence
    Email Jayanthi

    Laura Santi
    Project Manager, Change Management
    Email Laura

    Annika Schwochwo
    Scottish Climate Intelligence Service Local Lead
    Email Annika

    Michael Seaword
    Scottish Climate Intelligence Service Local Lead
    Email Michael

    Mairi-Louise Seretinek
    Data and Intelligence Project Manager, Recovery and Delivery Programme
    Email Mairi-Louise

    Lynn Sharp
    Communications Officer
    Email Lynn

    Jenny Smith-Littlejohn
    National Improvement Lead for Trauma
    Email Jenny

    Amanda Spark
    Programme Manager, Organisational Development
    Tel. 07815 732048
    Email Amanda

    Rebecca Spillane
    Project Manager – UNCRC Implementation
    Email Rebecca

    Rebecca Stears
    Customer Service Support Agent, Digital Public Services
    Email Rebecca

    Felicia Szloboda
    Project Officer, Child Poverty and UNCRC
    Email Felicia

  • T - Z

    Sam Tennent
    Project Manager, Benchmarking
    Email Sam

    Lucie Thyne
    Project Officer, Planning for Place
    Email Lucie 

    Cameron Walker
    Strategic Technical and Security Advisor, Digital Public Services
    Email Cameron

    Morgan Watkins
    Scottish Climate Intelligence Service Local Lead
    Email Morgan

    Stephen Watt
    IT Security Officer
    Email Stephen

    Danielle Whigham
    Customer Service Support Agent, Digital Public Services
    Email Danielle

    Andrew Whittett
    Community Link Lead, Shaping Places for Wellbeing (Rutherglen)
    Email Andrew

    Ron Wilkinson
    Spatial Information Services Programme Manager
    Email Ron

    James Wochi
    Project Officer, Digital Public Services
    Email James

    Rami Zaatari
    Climate Change Transformation Project Manager
    Email Rami