Our wide range of products and services are available to all Scottish councils to help them manage their own performance and improvement, deliver digital services, enhance the learning and skills of officers and elected members, and ultimately improve outcomes for communities. Take a look below at what we offer.
-
Common Advice Performance Management Reporting Framework
A performance management framework designed to measure the performance and impact of council-funded money and welfare rights advice services.
-
Community Planning Outcomes Profile
A data and benchmarking tool to help community planning partnerships assess if the lives of people in their communities are improving.
-
Local Government Benchmarking Framework
LGBF brings together a wide range of information about how all Scottish councils perform in delivering services to local communities.
-
Self-Assessment: Public Service Improvement Framework
The Public Service Improvement Framework (PSIF) is a self-assessment approach to support improvement in organisations.
-
myaccount
The simple and secure sign-in service for online public services in Scotland.
-
bisaccount
A simple and secure sign-in service for businesses in Scotland using online public services.
-
Parentsportal
Enabling and creating a digital relationship between parents, pupils and schools.
-
Data Hub
An online data matching and cleansing solution for the Scottish public sector.
-
National Entitlement Card
A smartcard used to provide public services to Scottish residents.
-
One Scotland Gazetteer
The definitive register of all addresses in Scotland.
-
Spatial Hub
A single point of access to quality-assured Scottish local authority data, in a consistent format.
-
Tellmescotland
Scotland's national public notice portal containing public notices from across Scotland in a single online location.
-
DCN.scot - the Scottish Dog Control Database
The Scottish Dog Control Database brings together the records of all 32 local authorities into a centralised online database that is accessible by local authorities and Police Scotland.
-
Adopting a Trauma-Informed Approach
Support for local authorities and stakeholders to raise awareness of the benefits of a trauma-informed approach across systems, services and the workforce.
-
Associates Framework
The Associates Framework provides flexible access to a wide range of expert support and resources to help the Improvement Service, community planning partnerships and councils.
-
Change Management
The change team helps councils and their partners to deliver transformational and operational level change.
-
Climate Change
Our climate change programme looks at how we embed climate change across all our work, and supports local government in its ambitions to reach Net Zero targets.
-
Community Councils
The Scottish Community Councils project provides information, support and resources for Scotland’s 1,200 community councils and the 10,000+ volunteers who serve as community councillors.
-
Community Planning Improvement Board
The Community Planning Improvement Board (CPIB) provides improvement support for community planning in Scotland.
-
Covid Recovery Strategy - Recovery and Delivery Programme
The Covid Recovery Strategy sets out Scottish Government’s vision for recovery. The strategy focuses on the efforts that are required to tackle inequality and disadvantage, and outlines the actions identified to:
- Address systemic inequalities made worse by Covid
- Make progress towards a wellbeing economy; and
- Accelerate inclusive person-centred public services
-
Early Learning and Childcare Expansion
Providing business analysis and knowledge management support to Scottish Government and councils in the planning and implementation of the expansion to 1140 hours of funded early learning and childcare by August 2021, and in wider service refinement and improvement. This work will continue as we support councils in the sustainable delivery of this transformative expansion.
-
Workforce Planning
Assisting councils and their partners in effective workforce planning.
-
Economic Outcomes Programme
The programme works to help councils maximise the impact of their economic development activities.
-
Fairer Scotland Duty
Support for implementation of the Fairer Scotand Duty to reduce inequalities of outcome related to socio-economic disadvantage.
-
Improving Outcomes in Money Advice
Improving the impact of Scotland’s money advice services and supporting councils and their partners in this process.
-
Local Child Poverty Action Reports
Working with local authorities and health boards to support the development of Local Child Poverty Action Reports and ensure they are an effective lever for tackling child poverty in Scotland.
-
Money Guiders network
The ‘Money Guiders’ programme seeks to help organisations and practitioners deliver money guidance well throughout the UK.
-
Organisational Development
Supporting capacity building to improve the performance and effectiveness of organisations.
-
Planning for Place Programme
Supporting councils and their partners to collaborate in place-based approaches to joint planning, resourcing and delivery of places that enable all communities to flourish.
-
Roads Collaboration Project
Exploring opportunities to share services among the 32 roads authorities and Transport Scotland.
-
Shaping Places for Wellbeing Programme
The Shaping Places for Wellbeing Programme is a delivery partnership between the Improvement Service and PHS, funded and supported by the Health Foundation and Scottish Government with support from COSLA.
-
Spatial Information Service
Leading the development of spatial information products and a collective approach to collective data management across Scottish local government.
-
Tackling Violence Against Women
Coordinating the National Violence Against Women Network to help councils and their partners to improve outcomes for women, children and young people affected by violence.
-
UNCRC Implementation Project: Putting children's rights at the heart of local government
Support for the implementation of the United Nations Convention on the Rights of the Child (UNCRC), which will bring new duties to local authorities in Scotland.
-
Welfare Advice and Health Partnerships
Helping to embed welfare rights and money advisors within healthcare settings.
-
Community Planning Partnership Board Guidance
A series of notebooks providing information, guidance and support to community planning partnership (CPP) board members.
-
Elected Members Development
Support for the professional development of Scotland's councillors.
-
Planning Skills
Addressing learning and development needs in planning services.
-
Change Management Qualifications
SQA-accredited qualifications for people working in change management.
-
Developing Leadership Skills
Welcome to our Leadership Resources Platform.
-
Data Services
Products and services to help you make the best use of your data, supporting decision-making and service planning.
-
Evaluation
Working with councils and other key partners to carry out and/or support evaluations covering a range of activities.
-
Research Services
Our research team manages analytical projects, undertakes bespoke analysis, and conducts independent research projects in order to improve the local government evidence base.
-
Sub-Council Area Population Projections
Sub-council population projections provide a forecast of the future population size and structure for small areas within local authorities.