National Entitlement Card

The National Entitlement Card (NEC) is Scotland's national smartcard. Supported by Scottish Government to deliver national and local services, the NEC makes it convenient for citizens to access various public services and facilities with only one card.

Best known for providing access to Transport Scotland's national concessionary travel scheme for older and disabled people and Young Scot, the NEC offers access to a range of other services such as libraries and leisure. Over 2.5 million people in Scotland possess a National Entitlement Card. For more information on the NEC, visit allows Scottish residents to apply for a National Entitlement Card online. You can apply online for the following cards:

  • Free concessionary travel for people over 60
  • Young Scot NEC
  • Free concessionary travel for people with a disability
  • Free bus travel for young people under 22

Cardholders can also:

  • Update their details
  • Update the photograph on their card
  • Request a replacement for a lost or stolen or damaged card
  • Renew an expiring or expired card

You will be required to login to using the mygovscot myaccount service.

More information

If you applied for a card at, you can check the status of your application online. Please note that though we aim to review all online applications within 10 working days (2 weeks), during busy periods it may take slightly longer.

For queries about online applications, please contact the helpdesk.

If you have query about an application made through your local council, please contact your council directly.

If you have had problems using your card on the bus, please contact Transport Scotland at

If you have a query about the extra Young Scot services on your card, contact

More information on the NEC scheme can be found here:

More information of the concessionary travel scheme can be found here: