We provide support for transformational change in councils and community planning partnerships by providing tools to help them assess and improve their own performance, directly support change management programmes and activities, and help build capacity for managing change.
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Self-Assessment: Public Service Improvement Framework
The Public Service Improvement Framework (PSIF) is a self-assessment approach to support improvement in organisations.
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Change Management
The change team helps councils and their partners to deliver transformational and operational level change.
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Improving Outcomes in Money Advice
Improving the impact of Scotland’s money advice services and supporting councils and their partners in this process.
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Whole Family Wellbeing Funding – Learning into Action Network
The Whole Family Wellbeing Fund supports the transformation of how family support is delivered. The Learning into Action Network provides a space to share experiences and learning about reshaping whole family support.
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Community Planning Improvement Board
The Community Planning Improvement Board (CPIB) provides improvement support for community planning in Scotland.
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Service Design
Service Design involves working collaboratively with citizens from the outset of a challenge, issue or opportunity to really understand what is going on and then continually working collaboratively to achieve innovative solutions.
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Public Service Reform
The Public Service Reform team ensures that local authorities are supported to make the necessary changes required to deliver outcome-led, person-centred services that engender long-lasting reform.
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Early Learning and Childcare
Providing business analysis and knowledge management support to Scottish Government and councils in the planning and implementation of the expansion to 1140 hours of funded early learning and childcare by August 2021, and in wider service refinement and improvement. This work will continue as we support councils in the sustainable delivery of this transformative expansion.