The simple and secure sign-in service for online public services in Scotland.

myaccount provides people living in Scotland with the ability to set up an online account. And, to use that online account - using a single user name and password if they choose - to access a range of online public services, such as paying council tax, requesting a parking permit or paying for school meals, made available by service providers.

For public service providers, myaccount provides a secure and trusted authentication service that is standards-based, easy to integrate and free to use.

myaccount was launched in 2014. Since then it has been adopted by 23 councils to allow citizens to access online services securely. It is also used by the award-winning “My Diabetes My Way,” NHS Scotland service, enabling their patients to securely authenticate themselves on the diabetes patient information portal.

myaccount Services

myaccount is based around four services:

myaccount sign-in

A secure single sign-in capability that service providers can use for their web-facing applications. It includes tools for service providers to set up services and for service users to manage their accounts and subscriptions.

myaccount data

A data management service that maintains high levels of accuracy for myaccount records and gives service providers tools to improve the quality and accuracy of their own local data.

myaccount verify

a set of tools and business processes to validate and verify individuals and register service users for the myaccount service, and to resolve temporary person and address records.

myaccount notify

a secure notification and messaging service for keeping service providers informed of changes in circumstances for their registered users. It also includes trust brokerage facilities to allow service providers to feed back transactional privilege elevations so that assurance levels can be managed and maintained.

Digital Public Services Team