Read how public sector organisations across Scotland are using mygovscot myaccount.
£100 million milestone - Falkirk Council’s digital transformation success
When Falkirk Council launched MyFalkirk in 2016 they made a bold choice – to fully integrate the national mygovscot myaccount sign-in from day one. They backed mygovscot myaccount as the long-term solution for secure, federated authentication across their services. That decision paid off as in just over seven years, Falkirk residents have made more than £100million in payments through services accessed via mygovscot myaccount.
Falkirk Council transforms customer experience by putting 170 council services online
What started out as a “softly, softly” approach has transformed into an online portal where residents can access 170 online services at any time.
How the Improvement Service is digitising public services with Yoti
The IS worked with Yoti to create a way for citizens to prove their identity within mygovscot myaccount and re-authenticate themselves to access services from multiple providers.
Supporting Digital Innovation
The Digital Public Services programme comprises a range products and services which help councils and partners deliver efficient, high quality public services. This case study looks at how it is supporting innovation in digital public services.
Digital Public Services Project Delivery
In 2018, the IS began looking for technology partners to help develop mygovscot myaccount and its platform for digital services, and use it to support wider ambitions to realise Scotland’s potential in a digital world. Our twin requirements were to maintain business-as-usual with minimal disruption, and to exploit new technologies and innovation to help meet emerging and future requirements, bringing real benefits to Scotland.
Online school payments in Aberdeenshire
The cost and administrative burden of cash handling in schools can be significant. When Aberdeenshire Council introduced an online payments system for school catering services across its secondary schools, using mygovscot myaccount for authentication, there were benefits for parents, schools and the council.
Digital transformation at Highland Council
One year on from introducing new digital services using mygovscot myaccount for customer sign in and authentication, Highland Council is well on its way to achieving its target of dealing with 40% of customer transactions online.
mygovscot myaccount - the secure and simple sign-in service for online public services
mygovscot myaccount is the simple and secure sign-in service to access online public services provided by eligible public bodies in Scotland. It is the agreed national approach for individuals to sign-in to online public services within Scotland. This case study outlines its development.
Trail-blazing digital services for Edinburgh citizens
How City of Edinburgh Council is using mygovscot myaccount to offer automated services to its customers online.