DISCLAIMER:

This duty is currently under review and has not yet been formally signed off by the relevant professional association. The information provided is for reference only and should not be treated as final or authoritative guidance. Please verify any decisions against approved sources or seek professional advice. Updates will be published once sign-off is complete.

Simple terms explainer:

Councils should provide flexibility in the operating hours of registration services to ensure they are accessible and responsive to community needs. This means offering appointments or extended hours beyond standard office times where possible, particularly for services such as registering births, deaths, marriages, and civil partnerships. Flexibility helps accommodate individuals with work or caring responsibilities and supports inclusive access to essential registration functions.

Legal status

Discretionary


Duty category

Corporate services


Duty type

Public facing


Social determinant of health

Social and comunity context

Emerging policy and legislation


0

Bodies with shared interest

National Records of Scotland (NRS)

Standards and frameworks


1