DISCLAIMER:
This duty is currently under review and has not yet been formally signed off by the relevant professional association. The information provided is for reference only and should not be treated as final or authoritative guidance. Please verify any decisions against approved sources or seek professional advice. Updates will be published once sign-off is complete.
Simple terms explainer:
Councils have a duty to make sure people can easily find information about local bus services. This includes publishing details such as routes, timetables, fares, and any changes to services. Councils may provide this information through websites, printed leaflets, bus stop displays, or real-time digital updates. The goal is to help passengers plan their journeys and encourage the use of public transport by making it simple and reliable to access accurate information.
Legal status
Statutory
Duty category
Roads and transport
Duty type
Public facing
Social determinant of health
Children, families, and lifelong learning
Emerging policy and legislation
1
Bodies with shared interest
Regional Transport Partnerships (RTPs)
Association of Transport Co-ordinating Officers (ATCO)
Confederation of Passenger Transport (CPT)
Standards and frameworks
1