outcomes
  • Economic Development and Growth Outcomes

    Employment opportunities for all.

    People have satisfying, secure and suitable work.

    People live in a community with a thriving, expanding economy.

    People have the means to support themselves and their families with a standard of living that enables them to participate in society after paying all necessary bills.

    How do children's services affect these outcomes?

    Experiences in childhood lay the foundation for the likelihood of a citizen continuing to employment and contributing to wider economic growth. The expansion of early years provision also provides significant employment and economic growth opportunities.  Children services contribute to these outcomes by for example:

    • Providing early learning and child care provision which is accessible and affordable for all children and families.  This aims to improve outcomes for children, especially those who are more vulnerable or disadvantaged, and support parents to work, train or study, especially those who need routes into sustainable employment and out of poverty.
    • Providing education for all children via Curriculum for Excellence which lays the foundation for future employment by helping children and young people gain the knowledge, skills and attributes needed for life in the 21st century, including skills for learning, life and work.  Its purpose is to help children and young people to become: successful learners; confident individuals; responsible citizens; and effective contributors.
    • Addressing structural issues affecting youth and long-term unemployment and provide support to help young people into work, including a commitment to offer a place to all young people to participate in post 16 learning, training or work.  Closer links between schools, college and employers are at the heart of ambitious plans for a significant reduction in youth unemployment over the next seven years.  Also included is an increase in the uptake of work related learning and qualifications, earlier careers guidance, improved work experience and support for apprenticeships.
    • Supporting vulnerable children and young people who are looked after. Children who are looked after traditionally achieve some of the poorest educational and employment outcomes. Councils have invested significantly in services for looked after children to support prevention and earlier intervention to improve outcomes for children who are looked after, whether they are in residential care, looked after by kinship carers or foster carers, looked after at home, adopted, or leaving care.

    Children's services indicators and descriptions

    • CHN1: Cost per primary school pupil
    • CHN2: Cost per secondary school pupil
    • CHN3: Cost per pre-school education place
    • CHN4: Percentage of pupils gaining 5+ awards at level 5
    • CHN5: Percentage of pupils gaining 5+ awards at level 6
    • CHN6: Percentage of pupils living in the 20% most deprived areas gaining 5+ awards at level 5
    • CHN7: Percentage of pupils living in the 20% most deprived areas gaining 5+ awards at level 6
    • CHN8a: The gross cost of 'children looked after' in residential based services per child per week
    • CHN8b: The gross cost of 'children looked after' in a community setting per child per week
    • CHN9: Balance of care for 'looked after children': % of children being looked after in the community
    • CHN10: Percentage of adults satisfied with local schools
    • CHN11: Percentage of pupils entering positive destinations
    • CHN12a: Overall average total tariff
    • CHN12b: Average total tariff SIMD quintile 1
    • CHN12c: Average total tariff SIMD quintile 2
    • CHN12d: Average total tariff SIMD quintile 3
    • CHN12e: Average total tariff SIMD quintile 4
    • CHN12f: Average total tariff SIMD quintile 5
    • CHN13a: % of P1, P4 and P7 pupils combined achieving expected CFE Level in Literacy
    • CHN13b: % of P1, P4 and P7 pupils combined achieving expected CFE Level in Numeracy
    • CHN14a: Literacy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils
    • CHN14b: Numeracy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils
    • CHN17: Percentage of children meeting developmental milestones
    • CHN18: Percentage of funded early years provision which is graded good/better
    • CHN19a: School attendance rates
    • CHN19b: School attendance rates
    • CHN20a: School exclusion rates (per 1,000 pupils)
    • CHN20b: School exclusion rates (per 1,000 'looked after children')
    • CHN21: Participation rate for 16-19 year olds (per 100)
    • CHN22: Percentage of child protection re-registrations within 18 months
    • CHN23: Percentage LAC with more than 1 placement in the last year (Aug-July)
  • Economic Development and Growth Outcomes

    Employment opportunities for all.

    People have satisfying, secure and suitable work.

    People live in a community with a thriving, expanding economy.

    People have the means to support themselves and their families with a standard of living that enables them to participate in society after paying all necessary bills.

    How do adult social care services affect these outcomes?

    Economic growth and employment is dependent on individuals receiving the support they need to be able to contribute and participate in society. Adult social care supports people to live independently and gain employment.  In addition, the expanding social care provision needed to meet the requirements of the ageing population provides significant economic development and employment opportunities.

    For example, adult social care services:

    • Offer rehabilitation and enablement that avoids dependency on long term care and increases independence and promotes employability
    • Develop recovery models in mental health services and support people with learning disabilities which helps improve access to, and sustainability of, employment
    • Develop commissioning and procurement strategies to support a thriving and sustainable local market for the provision of social care services for older people, including the development of community led approaches, and increasing use of social/micro enterprises.  These will help to grow the local economy and will provide significant employment opportunities.

    Adult Social Care indicators and descriptions

    • SW1: Home care costs per hour for people aged 65 or over
    • SW2: SDS spend on adults 18+ as a % of total social work spend on adults 18+
    • SW3: Percentage of people aged 65 or over with intensive needs receiving care at home
    • SW4a: Percentage of adults receiving any care or support who rate it as excellent or good
    • SW4b: Percentage of adults supported at home who agree their services and support had an impact in improving or maintaining their quality of life
    • SW4c: Percentage of adults supported at home who agree that they are supported to live as independently as possible
    • SW4d: Percentage of adults supported at home who agree that they had a say in how their help, care or support was provided
    • SW4e: Percentage of carers who feel supported to continue in their caring role
    • SW5: Residential costs per week per resident for people aged 65 or over
    • SW6: Rate of readmission to hospital within 28 days per 1,000 discharges
    • SW7: Proportion of care services graded 'good' (4) or better in Care Inspectorate inspections
    • SW8: Number of days people spend in hospital when they are ready to be discharged, per 1,000 population (75+)
  • Economic Development and Growth Outcomes

    Employment opportunities for all.

    People have satisfying, secure and suitable work.

    People live in a community with a thriving, expanding economy.

    People have the means to support themselves and their families with a standard of living that enables them to participate in society after paying all necessary bills.

    How do corporate services affect these outcomes?

    Corporate services directly and indirectly support economic development in their local area both through the council’s role as an employer and through their role in providing services to the local community.

    As an employer, corporate services:

    • Offer well-designed corporate HR policies and accompanying IT that enables staff to work flexibly and remotely which can lead to work-life balance.
    • Support recruitment of high quality staff in the areas of planning, employment support and business improvement districts.
    • Offer good training opportunities so that their staff can develop their practice.
    • Recognise unions which enables employees to have a say
    • Lead on compliance including equalities, which means that employment opportunities are open to all regardless of gender, ethnicity, sexuality, religion or disability.

    In the community:

    • Through well-designed procurement and tendering processes, corporate services enables the release of community benefits, creates employment opportunities for local people, particularly apprenticeships, and enables small local businesses to tender for council contracts through breaking down the size of contracts.

    Corporate services indicators and descriptions

    • CORP 1: Support services as a % of total gross expenditure
    • CORP 3b: Percentage of the highest paid 5% employees who are women
    • CORP 3c: The gender pay gap (%)
    • CORP 4: The cost per dwelling of collecting council tax
    • CORP 6a: Sickness absence days per teacher
    • CORP 6b: Sickness absence days per employee (non-teacher)
    • CORP 7: Percentage of income due from council tax received by the end of the year
    • CORP 8: Percentage of invoices sampled that were paid within 30 days
  • Economic Development and Growth Outcomes

    Employment opportunities for all.

    People have satisfying, secure and suitable work.

    People live in a community with a thriving, expanding economy.

    People have the means to support themselves and their families with a standard of living that enables them to participate in society after paying all necessary bills.

    How do culture and leisure services affect these outcomes?

    Culture and Leisure services play a key role in supporting economic growth by stimulating tourism and create thriving areas which attract businesses. In addition, participation in culture and leisure can offer opportunities to develop skills for employability that builds a resilient and creative workforce. For example, culture and leisure services:

    • Provide a major draw to attract tourism which in turn stimulates the local economy (hotels, restaurants, transport, retail)
    • Offer an attractive marketing tool to attract companies (and employees) to locations
    • Attract people to live in local areas and provides an associated increase in house prices
    • Offers the capacity to generate significant income depending on local charging strategies
    • Provide a significant level of employment/training and volunteering opportunities rated highly by industry where general creativity is increasingly prioritised including entrepreneurship and innovation
    • Library services offer specific employment support and opportunities to develop key skills in digital technology
    • Participation in culture and leisure provide positive and pro-social diversion for young people which provides transferrable employability skills and reduces unemployment, ill health and crime.

    Culture and leisure indicators and descriptions

    • C&L1: Cost per attendance at sports facilities
    • C&L2: Cost per library visit
    • C&L3: Cost of museums per visit
    • C&L4: Cost of parks & open spaces per 1,000 population
    • C&L5a: Percentage of adults satisfied with libraries
    • C&L5b: Percentage of adults satisfied with parks and open spaces
    • C&L5c: Percentage of adults satisfied with museums and galleries
    • C&L5d: Percentage of adults satisfied with leisure facilities
  • Economic Development and Growth Outcomes

    Employment opportunities for all.

    People have satisfying, secure and suitable work.

    People live in a community with a thriving, expanding economy.

    People have the means to support themselves and their families with a standard of living that enables them to participate in society after paying all necessary bills.

    How do environmental services affect these outcomes?

    Economic growth and employment is dependent on creating attractive, well-maintained and business friendly environments that attract investment, tourism and residents. Energy and Waste sectors also offer significant opportunities to generate income, promote local economic development and employment.  Environmental services contribute to these economic outcomes by for example;

    • Providing a well-established and maintained roads network links producers to markets, workers to jobs, students to colleges/universities and are therefore vital to any growth agenda
    • Offering a clean and attractive environment through effective waste management and street cleaning services attracts businesses, tourism and residents
    • Supporting local businesses to pursue circular economy opportunities (reduce, re-use and recycle) which can help generate income, and grow and diversify to mitigate rising raw material costs. In addition, it also helps to minimise waste, provides opportunities to create jobs, has positive social impact and reduces consumption and associated carbon impacts
    • Generating income through the sale and distribution of energy. The benefits of this include the potential to generate revenue as well as reduce energy poverty. Furthermore, it is an opportunity to protect council residents and businesses against significant energy price increases and provide a step change in carbon reduction initiatives
    • Protecting consumers and supporting legitimate business via Trading Standards services which provide business advice and compliance to enforce fair trading, combat illegal trading, monitor product safety, address under-age sales and verify weights and measures

    Environmental services indicators and descriptions

    • ENV1a: Net cost of waste collection per premise
    • ENV2a: Net cost of waste disposal per premise
    • ENV3a: Net cost of street cleaning per 1,000 population
    • ENV3c: Street Cleanliness Score
    • ENV4a: Cost of maintenance per kilometre of roads
    • ENV4b: Percentage of A Class roads that should be considered for maintenance treatment
    • ENV4c: Percentage of B Class roads that should be considered for maintenance treatment
    • ENV4d: Percentage of C Class roads that should be considered for maintenance treatment
    • ENV4b: Percentage of U Class roads that should be considered for maintenance treatment
    • ENV5a: Cost of Trading Standards, Money Advice & Citizen Advice per 1,000 population
    • ENV5b: Cost of environmental health per 1,000 population
    • ENV6: Percentage of total household waste arising that is recycled
    • ENV7a: Percentage of adults satisfied with refuse collection
    • ENV7b: Percentage of adults satisfied with street cleaning
  • Economic Development and Growth Outcomes

    Employment opportunities for all.

    People have satisfying, secure and suitable work.

    People live in a community with a thriving, expanding economy.

    People have the means to support themselves and their families with a standard of living that enables them to participate in society after paying all necessary bills.

    How do housing services affect these outcomes?

    Diverse, attractive and affordable housing creates a thriving community where people want to live and work. Housing services contribute to the development of such communities by for example;

    • Building new and affordable housing promotes area regeneration and attracts both businesses and workforce to the area.
    • Investment in affording housing supply generates economic output in the wider economy
    • Providing affordable housing plays a key role in addressing inequality over the long-term and helps to reduce poverty and ensure that work pays by reducing the benefit trap facing some residents on high rents
    • Housing services provide support and advice to council and private tenants, and to home owners, including help and advice around money, debt & benefits to help maximise income.
    • Prevent overcrowding, dampness, disrepair and fuel poverty all play a key role in reducing inter-generational health inequalities.
    • Council housing services play a key role in preventing and mitigating the impacts of poverty amongst its communities.  They have a legal duty to assess and respond to housing need for their area, including specific legal requirements to tackle sub-standard housing and homelessness.  They also distribute housing benefit, license houses of multiple occupancy and keep a register of all private landlords. Most councils (26 out of 32) also manage and maintain a stock of affordable council homes for rent.

    Housing indicators and descriptions

    • HSN1b: Gross rent arrears (all tenants) as at 31 March each year as a percentage of rent due for the reporting year
    • HSN2: Percentage of rent due in the year that was lost due to voids
    • HSN3: Percentage of council dwellings meeting Scottish Housing Standards
    • HSN4b: Average number of days taken to complete non-emergency repairs
    • HSN5: Percentage of council dwellings that are energy efficient
  • Economic Development and Growth Outcomes

    Employment opportunities for all.

    People have satisfying, secure and suitable work.

    People live in a community with a thriving, expanding economy.

    People have the means to support themselves and their families with a standard of living that enables them to participate in society after paying all necessary bills.

    How do economic development and planning services affect these outcomes?

    People deserve to live in a community where there is economic growth and employment opportunities for all. Economic development and planning is a key driver for these outcomes by for example;

    • Developing an economic strategy which promotes each area's unique advantages and advancing investment opportunities
    • Supporting business ensuring a high level of tailored support for all businesses in the area, including for small and medium enterprises. Local authorities also deliver Business Gateway which offers a wide range of professional resources and support to help businesses learn new skills, create opportunities and develop strategies for a sustainable business (e.g. identify sources of funding, networking with other businesses, advice on tax, legal requirements, marketing or sales).
    • Providing appropriate, modern and affordable commercial space, and ensuring an efficient process to attract and process business and industry planning applications
    • Skills development and access to Jobs enabling people to access sustainable employment through up-skilling.
    • Investing in Infrastructure, including revitalisation and initiatives to improve footfall to the town centres, a focus on digital access, and improving roads/transport.
    • Creating an inclusive and prosperous place where people choose to live work and invest.

    Economic development and planning indicators and descriptions

    • ECON1: Percentage of unemployed people assisted into work from council operated / funded employability programmes
    • ECON2: Cost per planning application
    • ECON3: Average time per business and industry planning application (weeks)
    • ECON4: Percentage of procurement spent on local small / medium enterprises
    • ECON5: No of business gateway start-ups per 10,000 population