-
Safer and Stronger Communities Outcomes
People live in resilient, responsible and safe communities.
People in vulnerable circumstances are protected.
Community and public understand the role/place of public services.
People feel engaged and feel they can influence their community.
People do not feel isolated or lonely.
How do children's services affect these outcomes?
Experiences in childhood lay the foundation for children's further engagement in their community and reduce the risk of engaging in antisocial behaviour. Children services contribute to these outcomes by for example;
- Providing education for all children via Curriculum for Excellence which has at its core the purpose to create confident individuals; responsible citizens; and effective contributors.
- Supporting vulnerable children and young people who are looked after. These children are frequently from backgrounds of deprivation, poor parenting, abuse and neglect, factors that together create risk for a range of emotional, social and behavioural difficulties, including anti-social and offending behaviour. Councils have invested significantly in services for looked after children to support prevention and earlier intervention to improve outcomes for children who are looked after, whether they are in residential care, looked after by kinship carers or foster carers, looked after at home, adopted, or leaving care.
- Youth services provide support and advice for young people aged 11-25 and Youth Justice services seek to minimise the number of children and young people in the Criminal Justice System and formal processes, including the Children's Hearings System, through support for timely and effective interventions which prevent further offending by addressing its underlying causes, and improve life chances.
Children's services indicators and descriptions
- CHN1: Cost per primary school pupil
- CHN2: Cost per secondary school pupil
- CHN3: Cost per pre-school education place
- CHN4: Percentage of pupils gaining 5+ awards at level 5
- CHN5: Percentage of pupils gaining 5+ awards at level 6
- CHN6: Percentage of pupils living in the 20% most deprived areas gaining 5+ awards at level 5
- CHN7: Percentage of pupils living in the 20% most deprived areas gaining 5+ awards at level 6
- CHN8a: The gross cost of 'children looked after' in residential based services per child per week
- CHN8b: The gross cost of 'children looked after' in a community setting per child per week
- CHN9: Balance of care for 'looked after children': % of children being looked after in the community
- CHN10: Percentage of adults satisfied with local schools
- CHN11: Percentage of pupils entering positive destinations
- CHN12a: Overall average total tariff
- CHN12b: Average total tariff SIMD quintile 1
- CHN12c: Average total tariff SIMD quintile 2
- CHN12d: Average total tariff SIMD quintile 3
- CHN12e: Average total tariff SIMD quintile 4
- CHN12f: Average total tariff SIMD quintile 5
- CHN13a: % of P1, P4 and P7 pupils combined achieving expected CFE level in literacy
- CHN13b: % of P1, P4 and P7 pupils combined achieving expected CFE level in numeracy
- CHN14a: Literacy attainment gap (P1,4,7 combined) - percentage point gap between the least deprived and most deprived pupils
- CHN14b: Numeracy attainment gap (P1,4,7 combined) - percentage point gap between the least deprived and most deprived pupils
- CHN17: Percentage of children meeting developmental milestones
- CHN18: Percentage of funded early years provision which is graded good/better
- CHN19a: School attendance rates
- CHN19b: School attendance rates
- CHN20a: School exclusion rates (per 1,000 pupils)
- CHN20b: School exclusion rates (per 1,000 'looked after children')
- CHN21: Participation rate for 16-19 year olds (per 100)
- CHN22: Percentage of child protection re-registrations within 18 months
- CHN23: Percentage LAC with more than 1 placement in the last year (Aug-July)
-
Safer and Stronger Communities Outcomes
People live in resilient, responsible and safe communities.
People in vulnerable circumstances are protected.
Community and public understand the role/place of public services.
People feel engaged and feel they can influence their community.
People do not feel isolated or lonely.
How do adult social care services affect these outcomes?
Safe and strong communities need to protect vulnerable individuals and make sure that people do not feel lonely, isolated or excluded. Adult social care services contribute to these outcomes by for example:
- Offering care and support to people who need it in order to be able to participate in their community (e.g. older people; people with mobility difficulties; disabilities; mental health problems)
- Working with local communities to develop community based support that helps people stay independent, safe and able to engage.
- Providing connections to other services, especially the NHS but also local housing and community services
Adult social care indicators and descriptions
- SW1: Home care costs per hour for people aged 65 or over
- SW2: SDS spend on adults 18+ as a % of total social work spend on adults 18+
- SW3: Percentage of people aged 65 or over with intensive needs receiving care at home
- SW4a: Percentage of adults receiving any care or support who rate it as excellent or good
- SW4b: Percentage of adults supported at home who agree their services and support had an impact in improving or maintaining their quality of life
- SW4c: Percentage of adults supported at home who agree that they are supported to live as independently as possible
- SW4d: Percentage of adults supported at home who agree that they had a say in how their help, care or support was provided
- SW4e: Percentage of carers who feel supported to continue in their caring role
- SW5: Residential costs per week per resident for people aged 65 or over
- SW6: Rate of readmission to hospital within 28 days per 1,000 discharges
- SW7: Proportion of care services graded 'good' (4) or better in Care Inspectorate inspections
- SW8: Number of days people spend in hospital when they are ready to be discharged, per 1,000 population (75+)
-
Safer and Stronger Communities Outcomes
People live in resilient, responsible and safe communities.
People in vulnerable circumstances are protected.
Community and public understand the role/place of public services.
People feel engaged and feel they can influence their community.
People do not feel isolated or lonely.
How do corporate services affect these outcomes?
Corporate services directly and indirectly make communities safer and stronger:
- Support participation in democracy by enabling people to register to vote and making it easier for them to vote by providing easily accessible polling stations, postal votes and votes by proxy.
- Corporate Services lead on transformation within councils which can enable local people to get involved in the design of local services.
- Good HR processes enable recruitment of well-qualified community engagement staff so the council can engage with the local community responsively and effectively.
- Corporate Services help services make the most of data and intelligence that they may hold or gather to improve individual services and increase efficiencies within services.
- Through well-designed procurement processes, corporate support enables the release of community benefits, which could include improvements to local areas including lighting and better designed and safer parks.
- Corporate Services lead on health & safety compliance, which means council buildings are safe to use.
Corporate services indicators and descriptions
- CORP 1: Support services as a % of total gross expenditure
- CORP 3b: Percentage of the highest paid 5% employees who are women
- CORP 3c: The gender pay gap (%)
- CORP 4: The cost per dwelling of collecting council tax
- CORP 6a: Sickness absence days per teacher
- CORP 6b: Sickness absence days per employee (non-teacher)
- CORP 7: Percentage of income due from council tax received by the end of the year
- CORP 8: Percentage of invoices sampled that were paid within 30 days
-
Safer and Stronger Communities Outcomes
People live in resilient, responsible and safe communities.
People in vulnerable circumstances are protected.
Community and public understand the role/place of public services.
People feel engaged and feel they can influence their community.
People do not feel isolated or lonely.
How do culture and leisure services affect these outcomes?
Culture and Leisure services consistently find new ways to engage with everyone in the community, including the most vulnerable and socially isolated. This contributes to more resilient, responsible and safe communities. For example, culture and leisure services:
- Provide a range of targeted opportunities and services for vulnerable groups which help strengthen social and community connectedness, facilitate inclusion and promote access to relevant support.
- offer programmes that tackle anti-social behaviour (e.g. tackle gang fighting and anti-social behaviour) and promote pro-social and community building opportunities, e.g. civic engagement activities
- Provide opportunities for communities take greater responsibility in the design and delivery of services in line with the Community Empowerment Act (e.g. asset transfer of sports facilities to local communities; community run libraries; volunteer involvement in museums and libraries)
- Offer places for communities to gather for public events which brings together communities
- Offer programmes that help offenders re-enter society
- Offer intergenerational and family learning at museums and libraries
- Offer green infrastructure that improves community health by reducing health risks from traffic, air pollution, noise, flooding and temperature extremes
- Providing opportunities for physical and social activity and play
- Reinforce and enhance the unique and underlying identity and character of a place experienced by the people who live there. Strengthen the sense of identity of the people who live there, and help to explain the dynamics of changing communities.
Culture and leisure indicators and descriptions
- C&L1: Cost per attendance at sports facilities
- C&L2: Cost per library visit
- C&L3: Cost of museums per visit
- C&L4: Cost of parks & open spaces per 1,000 population
- C&L5a: Percentage of adults satisfied with libraries
- C&L5b: Percentage of adults satisfied with parks and open spaces
- C&L5c: Percentage of adults satisfied with museums and galleries
- C&L5d: Percentage of adults satisfied with leisure facilities
-
Safer and Stronger Communities Outcomes
People live in resilient, responsible and safe communities.
People in vulnerable circumstances are protected.
Community and public understand the role/place of public services.
People feel engaged and feel they can influence their community.
People do not feel isolated or lonely.
How do environmental services affect these outcomes?
Clean, safe and well-maintained communities foster a sense of pride among residents that lead to stronger and more resilient communities. Environmental services contribute to these outcomes by for example:
- Making community environments more attractive by cleaning litter, fly-tipping and graffiti, waste management services, maintaining public spaces and dealing with public health nuisances.
- Providing street lighting and safe footway networks
- Improving the quality of roads and pathways to reduce falls and accidents
- Consumer protection helping to protect citizens from scams and fraud
Environmental services indicators and descriptions
- ENV1a: Net cost of waste collection per premise
- ENV2a: Net cost of waste disposal per premise
- ENV3a: Net cost of street cleaning per 1,000 population
- ENV3c: Street Cleanliness Score
- ENV4a: Cost of maintenance per kilometre of roads
- ENV4b: Percentage of A Class roads that should be considered for maintenance treatment
- ENV4c: Percentage of B Class roads that should be considered for maintenance treatment
- ENV4d: Percentage of C Class roads that should be considered for maintenance treatment
- ENV4b: Percentage of U Class roads that should be considered for maintenance treatment
- ENV5a: Cost of Trading Standards, Money Advice & Citizen Advice per 1,000 population
- ENV5b: Cost of environmental health per 1,000 population
- ENV6: Percentage of total household waste arising that is recycled
- ENV7a: Percentage of adults satisfied with refuse collection
- ENV7b: Percentage of adults satisfied with street cleaning
-
Safer and Stronger Communities Outcomes
People live in resilient, responsible and safe communities.
People in vulnerable circumstances are protected.
Community and public understand the role/place of public services.
People feel engaged and feel they can influence their community.
People do not feel isolated or lonely.
How do housing services affect these outcomes?
Well designed and accessible housing fosters pride in communities and its residents that make people more likely to engage in their community. Housing services contribute to these outcomes by for example;
- Offering good quality housing and well-maintained neighbourhoods that foster pride and ownership in communities
- Designing and maintaining neighbourhoods and housing in a way that encourages communities to interact and to access community facilities, promoting higher levels of community connectedness
- Developing allocations and housing management policies which create and support coherent and resilient communities
- Providing support to people who need it to reduce social isolation or maintain their independence so that they can engage within their local community (and access community support)
- Offering affordable housing and housing support that minimises risk of homelessness
- Promoting good relations between people from different communities within a neighbourhood
- Ensuring opportunities for tenants/residents/community groups to influence decisions on the design/delivery of local housing and improvements in local neighbourhoods
- Offering good quality, low cost housing and housing advice/support can break the link to poverty in communities
Housing indicators and descriptions
- HSN1b: Gross rent arrears (all tenants) as at 31 March each year as a percentage of rent due for the reporting year
- HSN2: Percentage of rent due in the year that was lost due to voids
- HSN3: Percentage of council dwellings meeting Scottish Housing Standards
- HSN4b: Average number of days taken to complete non-emergency repairs
- HSN5: Percentage of council dwellings that are energy efficient
-
Safer and Stronger Communities Outcomes
People live in resilient, responsible and safe communities.
People in vulnerable circumstances are protected.
Community and public understand the role/place of public services.
People feel engaged and feel they can influence their community.
People do not feel isolated or lonely.
How do economic development and planning services affect these outcomes?
A healthy economy means a healthy community. Safe and strong communities are built on a thriving and expanding economy which provides employment opportunities and supports key infrastructure and local services needed by communities. Economic development and planning services contribute to these outcomes by providing services to encourage economic growth, a resilient infrastructure and a highly skilled workforce. This leads to safer and stronger communities in the following ways:
- A strong economy provides a draw for potential businesses looking to move into the area, which in turn provides a wider variety of jobs for the residents of the area. When residents are employed and can comfortably afford their standard of living, they have more expendable income to invest into businesses and shops in the area. Accordingly, when we have a community that participates fully in the economy, we find more businesses interested in moving into the area, which leads to industry diversification and more job availability. This in turn helps to create resilient communities which attract residential population to the area.
- Social and economic inequalities create divisions. Inequality increases property crime and violent crime. Inequality affects how you see those around you and your level of happiness. People in less equal societies are less likely to trust each other, less likely to engage in social or civic participation, and less likely to say they're happy.
Economic development and planning indicators and descriptions
- ECON1: Percentage of unemployed people assisted into work from council operated / funded employability programmes
- ECON2: Cost per planning application
- ECON3: Average time per business and industry planning application (weeks)
- ECON4: Percentage of procurement spent on local small / medium enterprises
- ECON5: No of business gateway start-ups per 10,000 population
outcomes