Change Management Team
The change team at the Improvement Service helps councils and their partners to deliver transformational and operational level change. Our support offer is based on what councils have told us they need as well as research into the overall challenges facing the sector so that we can offer support on a proactive basis.
The services and products offered by the change team are free to all local authorities across Scotland. The diagram below illustrates how we can work together to achieve the best outcomes for our communities and lists the different types of support that we currently provide. We recognise that change will look different across councils hence our range of support and tools can be tailored to suit the forms of challenges being faced locally. For examples of support that we have provided in the past you might want to have a look at our case studies.
If you have any queries regarding the support we offer or how we could support your council please do not hesitate to get in touch at firstname.lastname@example.org.
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
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