The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
Latest Publication
A review of the impact of 2016-17 local authority budget cuts on the provision of money advice services which are funded and/or delivered by local authorities.
As well as news from the Improvement Service other news relevant to local government improvement in Scotland. is also published. The Improvement Service welcomes contributions from Scottish local authorities and partner organisations. If you have a story you would like to share, contact us.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
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See past issues of the IS newsletter
Find out about all the events and activities organised by the Improvement Service or of interest to Scottish local authorities here. If you would like to add an event to this calendar, please contact info@improvementservice.org.uk
You can quickly browse events from the calendar opposite, or go to the events page for full details of all events.
Community Planning Partnership Board Member Guidance
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KHub Groups
This series of notebooks provides information, guidance and support to Community Planning Partnership (CPP) Board members.
Developed by the Improvement Service in consultation with CPPs, the notebooks are designed to meet the varied needs and roles of different CPP Board members. They are likely to be of most use to Board members who are new to the role rather than those with more experience.
Notebook 1: Overview of Community Planning
The first notebook will help you understand the changing context within which CPPs are operating, the expectations for community planning and what that means for CPP Board members.
Download Notebook 1: Overview of Community Planning
Notebook 2: How to be an Effective Board and Board Member
This provides an overview of the roles and responsibilities of CPP Boards and Board members and the skills and behaviours required. It also describes the support available to help CPPs meet these duties.
Download Notebook 2: How to be an Effective Board and Board Member
Checklist for CPP Board Members
This checklist provides an aide memoire of the key points covered in the two notebooks.
Download the Checklist for CPP Board Members
The notebooks may also be useful background information for those whose work contributes to the achievement of the CPP’s priorities, particularly those who are part of thematic and/or neighbourhood community planning groups, as well as anyone who requires to develop an understanding of the strategic landscape within which CPPs operate.
