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The 'go to' organisation for Local Government improvement in Scotland

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  • About us
    • About the IS
    • Strategic Framework
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      • Solace/IS Transformation Programme
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      • COVID-19: Support for Councils
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  1. Improvement Service
  2. Products and Services
  3. Performance Management and Benchmarking
Performance Management and Benchmarking

Our performance management and benchmarking products and services help councils assess and improve their own performance, and support decision-making in councils and community planning partnerships.

  • Community Planning Outcomes Profile

    A data and benchmarking tool to help community planning partnerships assess if the lives of people in their communities are improving.

  • Self-Assessment: Public Service Improvement Framework

    The Public Service Improvement Framework (PSIF) is a self-assessment approach to support improvement in organisations.

  • Local Government Benchmarking Framework

    LGBF brings together a wide range of information about how all Scottish councils perform in delivering services to local communities.

  • Common Advice Performance Management Reporting Framework

    A performance management framework designed to measure the performance and impact of council-funded money and welfare rights advice services.

Useful Information
  • Our Staff
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  • Scottish Councils & CPPs
  • Privacy Statement
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  • ISO27001
Contact
  • 01506 282012
  • info@improvementservice.org.uk
  • West Lothian Civic Centre 
    Howden South Road
    Livingston
    EH54 6FF

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