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Improvement Service Vacancies

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'Join the IS and join an organisation that supports councils and their local partners to identify and adopt the best ways to maintain or improve outcomes for local communities’


Across the last 10 years the IS as an organisation has matured in its offering and how it works with all 32 councils and their national and local partners to ensure we continue to effectively support them in the challenges they face.

We are an outward facing organisation focussed on partnership and collaborative working and the sharing of good practice.



For all recruitment queries contact:


Leigh Rennie

Tel. 01506 282012

Email IS Recruitment

Service Analyst. myaccount

Salary: £28,063 - 30,563

Duration of contract: Permanent

The Improvement Service operates and manages the myaccount service - the simple and secure sign-in service for online public services in Scotland. The main purpose of this role is to provide a high quality and customer-focused support service, this will include assisting, analysing, prioritising, monitoring and resolving service user requests.

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