The Local Government Benchmarking Framework (LGBF) brings together a wide range of information about how all Scottish councils perform in delivering services to local communities.
Benchmarking is an improvement process that helps organisations understand how they perform in comparison to other, similar organisations. In order to work well it needs to be a systematic and rigorous process designed to help organisations learn together. As such, all Scottish local authorities have worked together to report standard information on the services they provide which can be compared across councils and year-on-year. This information takes the form of specific ‘indicators’ that measure aspects of performance, for example, how much a service costs per user or how satisfied local people are with a service. The indicators cover seven service areas which together account for over 60% of local government spending. These service areas are: children, corporate, adult social care, culture and leisure, environmental, housing and economic development.
The purposes of the Local Government Benchmarking Framework are:
The current Framework contains data from 2010-2015. Details outlining trends across Scotland and the factors affecting those trends are available from the link below.
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.