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Public Service Improvement Framework - a performance improvement model for public service organisations

Contact

Barry McLeod

Programme Manager

Tel. 01506 283800

Mob. 07824 473467

Email Barry

How does PSIF work within Health and Social Care?

With the Public Bodies (Joint Working) (Scotland) Act 2014 coming into force on April 1st, 2016, health and social care services have been integrated across Scotland. This has taken the form of Health and Social Care Partnerships, with the majority having an Integration Joint Board (IJB) to oversee this process.

 

In order to support health and social care integration, self-assessment checklists have been developed to provide improvement support to both IJBs and Health and Social Care Partnerships (see below).

 

In order to reflect the regulatory and inspection environment of this area, the Health and Social Care Checklist was developed in partnership with the Care Inspectorate and Healthcare Improvement Scotland (HIS), based upon the joint inspection quality indicators for adult services. The self-assessment for IJBs adopts a similar approach to the of the CPP Checklist and focuses primarily upon areas such as governance, accountability, leadership and performance management within a health and social care context.

 

The PSIF approach can also be used at committee level to support improvement work, with adult support and protection and child protection committees having used this self-assessment approach.

 

Pilot work is underway in 2019 to support improvement in care homes across Scotland. This pilot is testing the PSIF approach in partnership with the Care Inspectorate and Scottish Care.

 

The following PSIF based frameworks for HSCPs/IJBs are available to support self-assessment.

 

  • The Health and Social Care Checklist – Allows HSCPs to assess their own performance at a partnership or service level against the expectations of the Public Bodies (Joint Working) (Scotland) Act.
  • The Integration Joint Board Checklist – Allows IJBs to assess their own performance at board level against the expectations of the Public Bodies (Joint Working) (Scotland) Act.
  • The Adult Support and Protection Committee Checklist – Allows these committees to assess their own performance at committee level against strategic and operational expectations and plans.
  • The Child Protection Committee Checklist – Allows these committees to assess their own performance at committee level against strategic and operational expectations and plans.

 

How do you get started?

The PSIF Team engages with a number of organisations within health and social care.

 

If you are interested in undertaking a self-assessment within health and social care please contact psif@improvementservice.org.uk

 

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