Change Management

The change team at the Improvement Service helps councils and their partners to deliver transformational and operational level change. Our support offer is based on what councils have told us they need as well as research into the overall challenges facing the sector so that we can offer support on a proactive basis.

The services and products offered by the change team are free to all local authorities across Scotland. The diagram below illustrates how we can work together to achieve the best outcomes for our communities and lists the different types of support that we currently provide. We recognise that change will look different across councils hence our range of support and tools can be tailored to suit the forms of challenges being faced locally. For examples of support that we have provided in the past you might want to have a look at our case studies.

If you have any queries regarding the support we offer or how we could support your council please do not hesitate to get in touch at

Change Management Diagram
What the change management team offers

Support for change

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Change Management Team