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PSIF Case Studies

Aberdeenshire Council adopts PSIF

Following a Best Value audit recommendation, Aberdeenshire Council made the decision to adopt and implement the PSIF model of self-evaluation. The checklist approach landed well with its Strategic Leadership Team and Audit Committee alike and a two-year self-evaluation programme was approved in December 2021.

Highland Council back in the PSIF fold

Highland Council first adopted PSIF in 2010 and quickly had 24 EFQM qualified staff to support PSIF implementation in council services. The challenge of implementing the model was the time commitment and duplication of questions which resulted in a reluctance to use PSIF. After moving to an in-house model in 2015, the council decided to try out the PSIF checklist approach.

Stirling and Clackmannanshire Public Protection Committee

A look at the self-assessment approach at the Stirling and Clackmannanshire Public Protection Committee, which was established to bring together the work of the Child Protection Committee, the Adult Protection Committee, the Alcohol and Drug Partnership, Community Justice Partnerships, the Gender-based Violence Partnerships and Multi-Agency Public Protection Arrangements (MAPPA).

COVID-19 and Corporate PSIF Self-Assessment

In February 2020, the Improvement Service PSIF team began supporting Shetland Islands Council’s Corporate Management Team to undertake the PSIF self-assessment, to support preparations for their forthcoming best value audit. This was the first time the council had used PSIF. However, the COVID-19 pandemic overtook matters and the process had to be postponed.

New ways of working in response to COVID-19

South Lanarkshire Council's Community Engagement Team piloted the Improvement Service's checklist  for services to capture learning from their experiences during COVID-19.

Dundee Alcohol and Drugs Partnership (ADP) – Self-assessment Process

Following the decision to invite the Dundee Drugs Commission to reconvene between July-December 2021, the Dundee Alcohol and Drugs Partnership (ADP) committed to undertaking a wide self-assessment process to inform the work of the commission. The key aim of this work was to evidence and evaluate the Dundee Partnership’s performance in addressing the 16 recommendations made by the Dundee Drug Commission in 2019.

Piloting the PSIF Checklist Approach

Moray Council’s experience of PSIF as a self-assessment tool dates back to 2009. Late in 2018, the decision was made to use the PSIF checklist approach. Working in partnership with the Improvement Service, a pilot was planned. It was agreed to carry out two initial pilot assessments one in Waste Management and Building Standards & Development Management.

Barry McLeod - Programme Manager, PSIF
Thomas Boyle - Project Manager, PSIF