The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Service has pulled together information on Scottish local authorities' decision making and governance arrangements. The information should help local authorities to see the different governance arrangements in place across all 32 councils. It should also help public service partner organisations as well as local people understand how their local authority makes decisions and what arrangements are in place for effective governance and scrutiny.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
Tel. 01506 283793
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The One Scotland Gazetteer (OSG) is an address dataset that comprises up-to-date data, maintained by each of Scotland’s 32 local authorities.
The information stems from local authority functions, including Planning, Building Standards and Street Naming and Numbering which are the foundations for all address intelligence.
The local gazetteers are collated by the Spatial Information Service within the Improvement Service, where robust quality assurance is undertaken to ensure currency and consistency. Consequently, the OSG dataset adheres to nationally agreed conventions and is held in a standardised structure that conforms to the British Standard for addressing.
The OSG dates back to 2003, when the then Scottish Executive provided £7.5m of funding, along with £2.5m from Scottish local authorities, to create a national gazetteer which would support the delivery of modern public services in Scotland.
Crucially, the OSG holds the unique property reference number that provides a common thread that allows the linking of information held in disparate systems.
The OSG is made freely available to members of the One Scotland Mapping Agreement and is used throughout the Scottish public sector, including the emergency services, e-Planning, ScotLIS, the Energy Savings Trust, SEPA, myaccount, assessor and the electoral register.
In Scotland, the OSG forms the foundation for Ordnance Survey’s AddressBase product suite.