The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Service has pulled together information on Scottish local authorities' decision making and governance arrangements. The information should help local authorities to see the different governance arrangements in place across all 32 councils. It should also help public service partner organisations as well as local people understand how their local authority makes decisions and what arrangements are in place for effective governance and scrutiny.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
The Improvement Guide provides a practical toolkit to encourage councils to ‘raise the bar’ in economic development by critically reviewing their activities and identifying areas for improvement. The aim is to help councils achieve greater and more sustainable economic impact.
The Economic Outcomes Programme was established in 2012 to help councils and their partners embed the key messages of the Improvement Guide. Now in it’s second phase, the Programme is now focused on undertaking detailed impact assessments of the current “economic footprint” of councils and partnerships, and working with them to increase their impact.
Further information is available in the Economic Outcomes Programme section.
The Economic Development Improvement Guide contains a number of checklists to help councils systematically review their economic development service. The main purpose of the checklists is to stimulate discussion on the key elements of outcome-based economic development.
The checklists are available to download in our Economic Outcomes Programme section, along with information on how to use them.