Step 1 – Identify Driving Forces

Identify what the big changes in the future will be and how these will affect us.

By

Using some of the tools and techniques listed below to gather information and then engage a range of people to contribute to identify the driving forces.

Action	Resource
Understand external strategic environment	PESTLE
Horizon scanning	Improvement Service Review of Research to Date
Understand stakeholders	Stakeholder wheel Power/Interest
Understand recommendations for the future based on past experience	Lessons learned

Amanda Spark - Programme Manager, Organisational Development

Phone: 07815 732048

Email: amanda.spark@improvementservice.org.uk

Clare Sherry - Programme Manager, Change Management

Phone: 07919 547935

Email: clare.sherry@improvementservice.org.uk

Change Management

The change team at the Improvement Service helps councils and their partners to deliver transformational and operational level change.
Organisational Development

Supporting capacity building to improve the performance and effectiveness of organisations.

By

Action

Resource