The National Customer and Stakeholder Satisfaction Survey is an annual survey undertaken by the National Planning Improvement Team in the Improvement Service.
This survey is intended to be filled out by all users of the Planning Authorities in Scotland to collect your views on the service you have received. We will use this to identify areas for improvement.
The survey is live from Monday 18th November for 3 weeks.
The survey should only take a few moments of your time, and all your responses help the planning authority improve their offer to you.
You can find the survey here.
Communications toolkit for planning authorities
The campaign toolkit is for use by planning authorities to promote the customer and stakeholder survey.
Craig McLaren
National Planning Improvement Champion
craig.mclaren@improvementservice.org.uk
X/Twitter: @CraigMMcLaren
Susan Rintoul
National Planning Improvement Project Officer
susan.rintoul@improvementservice.org.uk