Improvement Service

Supporting Scottish Local Government and its partners to deliver better outcomes for communities

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The Improvement Service

The Improvement Service was set up in 2005 to help improve the efficiency, quality and accountability of local public services in Scotland by providing advice, consultancy and programme support to councils and their partners. Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.

Access 2 Learning

A2L

The free online learning and development resource library

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Customer Satisfaction

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The new national standard for local government and its partners to evaluate the performance of the services they deliver
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tellme scotland

The single portal to access all public information notices
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