We co-create case studies with local authorities to share knowledge, good practice and improve understanding.
Place Promotion and Housing Delivery in the South of Scotland
Dumfries and Galloway (D&G) and Scottish Borders Council (SBC)
This case study provides an example of collaborative, partnership working across SBC, D&G, South of Scotland Enterprise (SOSE) and a range of key stakeholders, to produce the Housing Action Plan for the South of Scotland.
Commitment to Delivering Development: Durieshill and South Stirling Gateway
Stirling Council
The Planning Team utilised the recently introduced Masterplan Consent Area (MCA) approach as a mechanism to support the delivery of the Durieshill development. Through this process, the Planning Team advised the senior management and elected members on how the MCA could ensure the delivery of a high-quality place for Stirling.
Open for Business: Minimum All Tenure Housing Land Requirement & LDP2 Allocation of Housing Sites
East Ayrshire Council
This case study considers the process that East Ayrshire went through to determine the MATHLR and allocate housing land.
Planning for Hydrogen: Building Confidence Through Stakeholder Engagement
University of the Highlands and Islands
This case study discusses the value of taking a proactive multistakeholder approach to engagement for hydrogen developments providing examples from the Orkney Islands.
Stakeholder Engagement in North Lanarkshire Council’s Housing Land Supply Review
North Lanarkshire Council
This case study discusses the process North Lanarkshire’s Development Planning team took to review the council’s existing housing land supply. The process involved an online mapping tool and surveys to assist with consultation and engagement. The process resulted in identifying a clear pathway for removing no longer deliverable sites from the housing land supply and a move towards having a more robust housing pipeline which can be relied on to deliver housing over the next LDP period.
Shaping Improvements with Our Customers: Customer Service Excellence Re-Accreditation
Aberdeenshire Council
Aberdeenshire Council’s Development Management team is accredited to the Customer Service Excellence Standard, a nationally recognised UK Government benchmark for high-quality public service delivery. This case study discusses how the ongoing cycle of assessment, reflection, and action ensures that staff and customers remain central to service development and decision-making.
Customer Driven Engagement in Planning
North Ayrshire Council
North Ayrshire planning service has embedded a place-based approach to customer service across all six localities. This case study discusses how a collaborative and locality-focused approach ensures that customer needs, aspirations, and regulatory requirements are understood within their community context and feed directly into service delivery.
Embedding a Data-Informed Approach to Customer Service
North Lanarkshire Council
North Lanarkshire Council’s Planning Service recognised that effective customer care and efficient processes are interdependent. To strengthen both, the service embarked on a data-informed transformation designed to improve consistency, transparency, and responsiveness. This case study discusses the steps the Planning Service took to shift from a reactive service to a proactive one, using live data and clear, standardised processes to enhance both staff confidence and customer experience.
EIA Screening - Confidence in Council Judgement
Dumfries and Galloway Council
This case study discusses the environmental impact assessment screening process Dumfries and Galloway Council undertook for two similar proposals and highlights the role of professional judgment in this process.
EIA Scoping EIA Procedures and Consultee Engagement
Aberdeenshire Council
This case study examines the approach taken by Aberdeenshire’s Planning Team to managing timescales and engagement. It relates to managing EIA’s real-world application, especially when the issue in question is not clearly defined within the 2017 Regulations.
Experience Processing Applications for Battery Energy Storage Systems (BESS) in Abernethy
Perth and Kinross Council
There have been numerous planning applications, Environmental Impact Assessment screening opinions and Electricity Consents Unit consultations for Battery Energy Storage Systems (BESS) in and around the village of Abernethy, Perth and Kinross. This case study provides an overview of Perth and Kinross' approach to and experience in processing applications for BESS development.
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National Planning Improvement
The National Planning Improvement Champion is responsible for monitoring the performance of planning authorities and providing advice to them (and others) on what steps might be taken to improve their performance.
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Planning Skills
The Planning Skills Programme co-ordinates training events for public sector planning officers, with the aim to develop the skills required to deliver better places.
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Planning for Place
The Planning for Place Programme supports councils and their partners to collaborate around place, seeking to encourage place-based approaches to joint planning, resourcing and delivery of places that enable all communities to flourish.
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Shaping Places for Wellbeing
The programme aims to improve Scotland’s wellbeing and reduce inequalities through changing our collective approaches to the places where we live, work and play.