CAPMRF: 2022/23 Report

The CAPMRF measures key performance indicators for welfare and money advice services funded by Scottish Local Authorities on both an in-house and commissioned basis.

The findings presented in this report showcase the continued importance of Local Authority funded money and welfare rights advice services. Investment in these small but vital services, makes a significant contribution to addressing inequality.

The report has shown that in 2022/23:

  • Individuals have made significant financial gains, with gains continuing to far outweigh the investment made. In 2022/23, every £1 of local authority funding invested in money and welfare rights advice resulted in £12 financial gain for clients.
  • There is increasing demand for support. Between 2021/22 and 2022/23 total clients increased by almost a quarter.
  • The figures highlight the important role these services play in tackling poverty, particularly for individuals with low incomes. Almost half of client in 2022/23 had a household income of £10,000 or less.
Cara Connachan - Senior Research Officer