Peer collaborative improvement (PCI) supports local authorities to improve a specific area of focus with guidance and collaboration from peer local authorities. Delivery of the Scottish Welfare Fund was selected as the first Peer Collaborative Improvement Pilot, in recognition of the increasingly vital role councils play in their local communities in delivering key services to families in financial need. The pilot was completed in 2024.
Following the success of pilot 1, a second pilot commenced on housing voids. Given the current housing emergency that many councils are facing across Scotland and the challenges being met, housing voids was agreed as the next pilot. The pilot was completed in 2025.
We are now in discussions with a small number of councils about the next two pilots and will be sharing more details in due course.
Phone: 07747 711310
Phone: 07827 230905
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Local Government Benchmarking Framework
The LGBF brings together a wide range of information about how all Scottish councils perform in delivering services to local communities.
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Public Service Improvement Framework
The Public Service Improvement Framework (PSIF) is a self-assessment approach to support improvement in organisations.
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The Crerar Review
Report of the independent review of regulation, audit, inspection and complaints handling of public services in Scotland.
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Case Study: Peer Collaborative Improvement at Falkirk Council
When a review of the LGBF data showed Falkirk Council’s Scottish Welfare Fund (SWF) was underperforming in key areas, the council took part in a peer collaborative review with the IS, COSLA and high-performing councils to identify and implement improvements.