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For all  queries contact:


Tel. 01506 282012

The IS exists to support and mobilise resources for councils and partners to deliver excellent services, improve outcomes and reduce inequalities. We provide a range of improvement support to councils and their partners to support a step change in productivity and efficiency, to support the delivery of improved outcomes and to support thinking about future resilience and sustainability. To achieve this we operate to the following principles:


  • We shape our products and services to meet the needs of councils and their partners.
  • We work closely with COSLA, SOLACE and other relevant bodies to inform the types of support that we provide to local government and its partners.
  • We are open to working with all councils and their partners.
  • We will engage with councils, their partners and other relevant stakeholders to learn and to share that learning in turn.
  • We will promote measurable improvements in outcomes.


Our products

We deliver a range of products that are available to all councils, focused on data and analysis, digital public services, learning and development, knowledge management and collaboration and performance management and indicators.


Our services

We provide a number of consultancy and facilitation services to support all councils to deliver improved outcomes, as well as services relating to enhancing the learning and skills of officers and elected members, facilitating performance management and improvement and research.


Details on all of these, including who to contact for further information or how to get involved, is available from the Products and Services tabs at the top of our website.


Other resources

We also signpost councils to useful resources and support provided by other organisations or working groups, for example, the Devolved School Management Guidelines developed by the national Devolved School Management Steering Group.

Support for councils - data and analysis, digital public services, learning and development, performance management, consultancy

Support for Councils


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