Measuring Our Impact
We are acutely aware of the importance of understanding and being able to evidence that our work adds value and creates lasting impact.
We will seek feedback from our customers and partners on our contribution and impact in a variety of ways, including through our annual stakeholder survey and local authority relationship management service.
We face a perennial challenge of being able to attribute impact as a result of our support, and then placing a financial value on the resultant cost savings. We often support or enable local authorities and partners to review and improve the activities they deliver, which ultimately results in improved outcomes for people and communities.
Despite the difficulties, given the current financial pressures under which local government is operating, we are committed to improving our approach to measuring and reporting on our impact across the lifetime of this Strategic Framework. This will include progressing work to better evidence value-for-money and to demonstrate, where possible, what our activities are worth in financial terms.
Our Contribution to Scotland's National Performance Framework »
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Strategic Framework 2023-27
Download a PDF version of the IS Strategic Framework.
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IS Annual Report 2023
A round-up of IS activities, key achievements and performance throughout 2023.
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Our Approach to Net Zero
This statement sets out the guiding principles to our approach to net zero.
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Data and Intelligence Strategy
This four-year strategy sets out our vision and purpose for our work on data and intelligence, how we will deliver this and what we aspire to achieve.