What is it?
Prototyping is when you make the idea a reality to see how it works to solve the problem but also to consider where it may need to have changes and amendments.
A prototype will not create a finished solution, it will move the idea into a rough visual solution which will require testing to see if it is fit for purpose and the learning from that will then improve the initial prototype.
Why use this technique?
Taking a prototype approach builds a shared understanding across all stakeholders including community members how an idea evolves and creates a sense of ownership in the solution. Further more, it is a low risk approach to developing solutions.
What does prototyping look like?
Prototyping has three elements to consider that will change over time as stakeholders feed into the prototype;
- Fidelity - Fidelity is the level of detail within a prototype. A low-fidelity prototype has only a few details and is in a very rough draft. As the fidelity of a prototype increases, more detail is introduced.
- Capability - Capability is the degree to which a prototype displays real characteristics you can interact with.
- Adaptability - Adaptability is the extent which you can quickly modify a prototype. As the fidelity and functionality of a prototype increases, it becomes more expensive and time-consuming to change it.
Who is involved?
A prototype exercise would involve a mix of stakeholders e.g. council officers, citizens and third sector.
What skills are required?
Strong facilitation skills which include the ability to ensure all participants have their voices heard; although there will be a facilitation plan in place the flexibility and adaptability to alter the workshop if needed; takes an impartial role to the workshop.
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The Scottish Approach to Service Design
The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and empowered to actively participate in the definition, design and delivery of their public services (from policy making to live service improvement).
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The Double Diamond (Design Council)
The Double Diamond is a visual representation of the design and innovation process. It’s a simple way to describe the steps taken in any design and innovation project, irrespective of methods and tools used.