Our shared values describe what is important to us about how we work.
Equality and Diversity
We believe that by embedding equality, diversity, fairness and respect in all that we do we will help create more successful communities.
Leadership and Collaboration
We adopt a collective leadership approach at all levels and collaborate with others to do meaningful work that drives change and improvement.
Innovation and Creativity
We are innovative, creative and forward thinking. We are enthusiastic about new ideas, new technology and new contributions that will help deliver improved outcomes.
Wellbeing and Growth
We care about increasing wellbeing and supporting the growth and learning of everyone, and of organisations. We are respectful, supportive and kind and encourage flexibility and a healthy work-life balance.
Accountability and Integrity
We are open, honest and accountable. We inspire trust and have integrity in all that we do.

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IS Business Plan 2021-22
The Business Plan for 2021/221 sets out our deliverables and activities for the coming year, based on the commitments in the Strategic Framework 2020-22.
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IS Strategic Framework 2020-2022
The Improvement Service's strategic framework and development priorities for 2020-2022.
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IS Annual Report 2021
Round-up of IS activities, key achievements and performance throughout 2021.